MBS Vehicle Exporter L.L.C
Effective Date: 25 Dec 2024
– Shipping Coverage
We proudly deliver to customers across the following regions:
- United Arab Emirates (UAE)
- Gulf Cooperation Council (GCC): Saudi Arabia, Kuwait, Oman, Bahrain, Qatar
- International: Europe, Asia, North America, and Africa (product-dependent)
– Order Processing Time
- Orders are processed within 1–2 business days (excluding Fridays and UAE public holidays).
- Customized or print-on-demand items may take an extra 2–5 business days before shipping.
– Estimated Delivery Times
| Region | Delivery Time |
|---|---|
| UAE | 2–5 business days |
| GCC Countries | 5–9 business days |
| International | 7–14 business days |
Note: Delays may occur during holidays, customs clearance, or high-volume periods.
– Shipping Fees
Shipping fees are calculated at checkout based on:
- Shipping destination
- Product weight and size
- Courier rates
We occasionally offer free shipping promotions. Any such offers will be clearly highlighted on the product or cart page.
– Tracking Information
Once your order ships, you’ll receive a confirmation email containing:
- Your tracking number
- Courier details
- A direct tracking link
Please allow up to 24 hours for tracking info to activate.
– Duties & Taxes
- UAE Orders: Inclusive of VAT. No customs charges apply.
- GCC & International: Import duties, VAT, or customs clearance fees may apply and are payable by the customer. These are determined by your country’s customs policies.
– Lost, Delayed, or Damaged Shipments
In the rare event of issues:
- Contact us within 48 hours of the expected delivery date.
- Email: support@mbsvehicleexporter.com
- Include your order number and issue details.
We will work directly with the courier to resolve the issue quickly.
📞 Need Help?
For shipping inquiries, reach out to our support team:
📧 Email: support@mbsvehicleexporter.com
📞 Call: +971 54 765 4658
🕐 Available: Sunday – Thursday, 9 AM to 6 PM (GST)
